Et je vous le déconseille !! CHAMP D'APPLICATION . Vous avez passé votre commande et attendez désormais impatiemment de recevoir le produit fini. je suis scandalisée !!! An average high-street store in Spain expects customers to visit three times a year. Les cartes acceptées sont la Carte Bleue, Visa, Mastercard American Express et … [76], In June 2018, a Zara jacket with "I really don't care, do U?" [44], Zara stores have men's and women's clothing as well as children's clothing (Zara Kids). Zara, filiale du groupe Inditex, est spécialisée depuis plus de 40 ans, dans les vêtements et accessoires de mode. [68] The company clarified the unpaid wages were due to a third-party manufacturer Bravo Tekstil[69], who had failed to pay their employees. [40], In 2019, Zara updated their logo. Fondée en 1975 par Amancio Ortega Gaona et son épouse, Zara est une chaine de magasins de prêt-à-porter espagnol. [66] Inditex does not publicly disclose the factories that produce their branded clothing. Ortega initially named the store Zorba after the classic film Zorba the Greek, but after learning there was a bar with the same name two blocks away, they rearranged the letters molded for the sign to "Zara". [78], There are 2259 Zara stores in 96 countries. [60], In 2007, Zara withdrew a handbag from their shelves after a customer noticed a swastika on the bag's design. The RFID chips are located in the security tags which are removed from clothing when it is purchased and can be reused. [39], In 2015, Zara was ranked 30 on Interbrand's list of best global brands. [52] If a design does not sell well within a week, it is withdrawn from shops, further orders are cancelled and a new design is pursued. [38], Zara introduced the use of RFID technology in its stores in 2014. 3. Vous avez des problèmes pour ce qui est de la livraison ? Elle a été créé en 1975 par Amancio Ortega Gaona et Rosalia Mera. Zara replied that there were some issues in June 2016 in one single factory and, instead of solving these issues immediately, they have given a period of six months to solve them. Veuillez lire attentivement cette politique (« Politique ») afin de comprendre nos politiques et pratiques concernant vos données personnelles et la façon dont nous les traiterons. Nouveautés, Mode, Collections et Lookbooks chaque semaine. Vous pouvez voir les informations de suivi de votre envoi en vous connectant à votre compte Blurb, sur la page Mes commandes, puis en cliquant sur le numéro de commande. [28] In November that same year, Zara Online extended the service to five more countries: Austria, Ireland, the Netherlands, Belgium and Luxembourg. Vous avez passé votre commande et attendez désormais impatiemment de recevoir le produit fini. [64] Zara's representatives said the accusations of slave labour made against the retailer represent a breach of the code of conduct for workshops of Inditex. The Regional Superintendency of Labour and Employment of São Paulo, Brazil, closed a factory that produced Zara's clothing for its poor labour conditions. [62] The Anti-Defamation League responded to the shirt, saying that it was offensive, but welcomed Zara's recognition of the potential imagery and removing the shirt from sale. [46], Reportedly, Zara needs just one week to develop a new product and get it to stores, compared to the six-month industry average, and makes roughly 40,000 designs of which around 12,000 new designs are carefully selected and produced each year. Téléphone Zara 08 11 64 01 21. C'est l'une des marques du groupe espagnol Inditex (pour Industria de Diseño Textil S.A.), qui détient également les magasins de prêt-à-porter Pull&Bear, Massimo Dutti, Bershka et Stradivarius. En outre, conformément aux dispositions de la loi no. Modifications de la commande Après avoir finalisé votre achat, nous vous enverrons un e-mail de confirmation avec les détails de votre commande. En cas de Cookies relatifs à la Newsletter, veuillez-vous référer à la politique relative aux Cookies pour plus d’informations. The improvements included the use of information technologies and using groups of designers instead of individuals. [67], In November 2017, customers shopping at Zara stores in Istanbul, Turkey, found handwritten notes purportedly from Turkish workers in the pockets of in-store garments asking shoppers to pressure Zara into paying them unpaid wages. Email: contact.be@zara.com. Depuis, Zara a fait la … [45] All of the clothing is processed through the distribution center in Spain. Un des articles est toujours en « préparation » Une paire de sandale reçu … Toutes les infos sur la marque Zara : histoire, publicités, slogans, siège social, effectif, etc. [10] In 1989, it entered the United States, and then France in 1990. colis non reçu,service client catastrophique bonjour, je ne passerai plus jamais de commande sur le site Zara. Votre commande est préparée et sera expédiée dans les plus brefs délais. Zara SA, stylized as ZARA, (Spanish: [ˈθaɾa]) is a Spanish apparel retailer based in Arteixo (A Coruña) in Galicia, Spain. [72][73], As of April 2018, MaXhosa by Laduma is taking legal action against Zara for copying its designs. Zara said the design was inspired by "the sheriff's stars from the classic western films". Toute controverse relative à l'utilisation de ce site ou de ces contrats sera soumise à la juridiction non exclusive des tribunaux espagnols. Si vous décidez d’aller chercher l’ordre Zara dans un magasin Zara vous ne devriez pas payer pour les frais de gestion. The website began in Spain, the UK, Portugal, Italy, Germany and France. [8][9] The first store featured low-priced lookalike products of popular, higher-end clothing fashions. [4] The company specializes in fast fashion, and products include clothing, accessories, shoes, swimwear, beauty, and perfumes. [49], Most of the products Zara sells are manufactured in proximity countries like Spain, Portugal, Turkey, Morocco and Bangladesh . [27], In September 2010, Zara launched its online boutique. In the early 2000s, Zara opened its first stores in Brazil (2000); Japan and Singapore (2002); Russia and Malaysia (2003),[13][14][15] China,[16] Morocco,[17] Estonia,[18] Hungary[19] and Romania (2004);[20] the Philippines,[14] Costa Rica[21] and Indonesia (2005);[22] South Korea (2008);[23] India (2010);[24] Taiwan, South Africa and Australia (2011),[25][26] Peru (2012). Clothes with a longer shelf life, such as basic T-shirts, are outsourced to low-cost suppliers, mainly in Asia. That goes up to 17 times for Zara. The company specializes in fast fashion, and products include clothing, accessories, shoes, swimwear, beauty, and perfumes. En cas de litige et le cas échéant, vous autorisez ZARA à enregistrer le contrat auprès du registre local concerné, à notre discrétion et à vos frais. [65], In September 2013, Bangladeshi garment workers for suppliers to Zara and its parent company, Inditex, protested following the 2013 Dhaka garment factory collapse, demanding a US$100 a month minimum wage. The company also states factories responsible for unauthorized outsourcing have been asked to regularize immediately the situation of the workers involved. Sneakers Stradivarius P39 (Panthère) et Zara P40 (Blanche) à 10.000F Tel/Whatsapp: 693707070 [48], Zara set up its own factory in La Coruña (a city known for its textile industry) in 1980 and upgraded to reverse milk-run-type production and distribution facilities in 1990. Zara produces over 450 million items per year. After products are designed, they take ten to fifteen days to reach the stores. Aucune information relative à la page dans les résultats de recherche. Masques en tissu d'artistes sur le thème Zara. Si nous ne sommes pas en mesure de respecter la date de livraison pour quelque raison que ce soit, nous vous en informerons et vous proposerons soit de poursuivre le processus d'achat avec une [56], In 2016, BBC News stated they found evidence of child labour and exploitation in factories in Turkey. La livraison est rapide, gratuite en boutique. [82], retailer for clothing, headquartered in Spain, "Zara is facing a massive threat that could jeopardize the business", "ZARA United States | New Collection Online", "Looking good can be extremely bad for the planet", "How Zara Grew Into the World's Largest Fashion Retailer", How Zara became the world's biggest fashion retailer, "Spanish domination - Zara brand profile - Marketing Magazine", "Zara plans to open over 50 shops in Russia every year", "In North Africa, a Story of Morocco and the Rest", "Zara opens in the Baltic republics by opening a store in Estonia", "Mitra Adiperkasa offers everything, from Zara to Starbucks", "Fashion chain Zara opens its first Indian store", "Global phenomenon Zara finally opens in Sydney", "Gestión | EL DIARIO DE ECONOMÍA Y NEGOCIOS DE PERÚ", "Zara's Secret To Success: The New Science Of Retailing", "Zara launches online shopping in Canada", "Inditex: Zara to launch online platforms in South Korea and Mexico", "Perú: Zara anuncia la apertura de su tienda online", "Zara's new logo may be the future of branding, love it or hate it", "ZARA's new logo squeezes out criticism from other designers", "Giants in the kingdom of Zara: Inditex, H&M and Primark dominate 38% of fashion sales", "H&M and Zara Are Closing Stores To Get Ahead", The Future of Fashion Retailing: The Zara Approach, "Fashion chain Zara helps Inditex lift first quarter profits by 30%", Zara's Big Idea: What the World's Top Fashion Retailer Tells Us About Innovation, Executive Masters in International Logistics at Georgia Tech, "Even Zara Can Have a Wardrobe Malfunction", "Toxic threads: the big fashion stitch-up", "Zara Just Caved To Greenpeace And Agreed To Stop Using Toxic Chemicals", "Greenpeace voert actie bij Zara tegen giftige kleding", "Syrian child refugees making UK clothes", "Zara Apologizes for Pajamas That Look Just Like A Concentration Camp Uniform", "Retailer pulls shirts reminiscent of Holocaust", "Marca Zara está envolvida em denúncia de trabalho escravo", "Zara Accused Of Alleged 'Slave Labor' In Brazil", "The People Who Make H&M, Gap, And Zara Clothes Earn $38 A Month And Are Demanding $100", "When Clothing Labels Are a Matter of Life or Death", "Unpaid laborers are 'slipping pleas for help into Zara clothes", "UNPAID LABOURERS ARE 'SLIPPING PLEAS FOR HELP INTO ZARA CLOTHES, "The Real Story Behind Those Desperate Notes That Zara Workers Left In Clothes", "Unpaid Zara garment workers say they still haven't seen a cent", "Zara Copies Indie Artist's Work, Then Says She's Not Famous Enough For It to Matter", "12 Artists Are Accusing Zara of Stealing Their Designs", "Maxhosa's Laduma on Zara design knock-offs: It's shocking & lacks integrity", "How Laduma Ngxokolo Battled Cultural Appropriation And Is Building An African Luxury Heritage Brand", "Delta flies into China trouble over Tibet and Taiwan", "How Melania Trump's jacket choice overtook her visit to the Texas border shelters", "Fashion brand Zara seeks to distance itself from Hong Kong controversy", Zara new season styles: what to buy at the Spanish giant right now, "Zara Owner Ramps Up Shipment to Asia as Shoppers Return", https://en.wikipedia.org/w/index.php?title=Zara_(retailer)&oldid=1016807544, Official website different in Wikidata and Wikipedia, Creative Commons Attribution-ShareAlike License, This page was last edited on 9 April 2021, at 05:39. [56] Greenpeace published its "Toxic threads: the big fashion stitch-up" report in November 2012 as part of its Detox Campaign identifying companies that use toxic substances in their manufacturing processes. [11] During the 1990s, Zara expanded to Mexico (1992),[12] Greece, Belgium and Sweden (1993). Its highly responsive supply chain ships new products to stores twice a week. [55], In 2011, Greenpeace started a dialog with Zara to ban toxics from the clothing production. Veuillez nous en faire part. Vous pouvez également accéder à cette information dans la section « mon compte ». Zara Home designs are located in European stores. One of the designers, Tuesday Bassen, who previously worked with brands including Urban Outfitters and Nike, contacted Zara. Nous vous rappelons qu'il ne sera pas possible d'annuler ou de modifier votre commande si celle-ci est déjà en cours de préparation. En cas de refus de traitement, l'utilisateur ne sera toutefois pas tenu informé des nouvelles de ZARA. 53-08 relative à l'échange électronique de données juridiques, la commande d'achat peut être conservée pas nous et par vous comme preuve des liens Bonjour à tous et à toutes. [77], In September 2019, Zara supported Hong Kong strikes; however after pressures from Chinese social media Zara was forced to issue a statement expressing its support of the "one country, two systems" policy adopted by China in ruling Hong Kong, and its disapproval of anti-government strikes. Elle fut d'ailleurs l'une des premières à s'ouvrir au marché en ligne. Additionally, the word "Sheriff" is outlined in transparent letters on the bright yellow star. [79][80][81], In early 2020 due to the pandemic (COVID-19), ZARA stores worldwide had closed temporarily due to restrictions. Bon, je commande ma taille habituelle du coup…. It enabled the company to establish a business model that allows self-containment throughout the stages of materials, manufacture, product completion, and distribution to stores worldwide within just a few days. Zara withdrew the product from stores, and spokesperson Susan Suett said the bag would not have been sourced had the symbol been apparent. Amancio Ortega opened the first Zara store in 1975 in central A Coruña, Galicia, Spain. This approach, designed by Toyota Motor Corp., was called the just-in-time (JIT) system. Oui on peut, il y a cinq ans j'ai voulu à tout prix un manteau que j'ai raté, j'ai appelé tous les Zara pour la retrouver, et finalement je suis tombée sur une boutique en province qui l'avait et qui l'a renvoyé dans le Zara de ma ville. Si vous n'êtes pas enregistré, cliquez sur le lien « Informations relatives à la commande » figurant dans le courrier de confirmation pour faire le suivi. Paiement en ligne par carte bancaire. En regardant le suivi de GLS (la société de transport), je m'aperçois que j'ai été soit disant livré le 18. [54], As a result of increasing competitive pressures from the online shopping market, Zara is shifting its focus onto online as well, and will consequently open fewer but larger stores in the future. Shortening the product life cycle means greater success in meeting consumer preferences. En ce moment Zara vous livre directement et gratuitement chez vous si votre commande est supérieure ou égale à 50€. Zara's products are supplied based on consumer trends.The majority of Zara customers range from 18- mid 30s. [43], In 2019, Chief Executive Persson said the brand is waiting for more acceptable global rent levels to continue their expansion. [70] In the agreement, only factory-floor employees were compensated, with "white-collar" employees not covered by the agreement. Tendances vêtements Femme, Homme et Enfants sur la boutique ZARA en ligne. Selon la réglementation américaine relative à la responsabilité du fait des produits défectueux, les fabricants et les distributeurs commercialisant un produit aux États-Unis sont tenus responsables de tout préjudice subi par le consommateur du fait de ce produit, et ce alors même qu’ils n’ont consenti aucune garantie au consommateur Zara est un acteur majeur de la distribution spécialisée dans le prêt à porter en Europe. Vous recevrez les actualisations de l'état de votre commande par e-mail. Entrée en vigueur le : 1er janvier 2020 . [71], In July 2016, complaints were made against Zara that they had been stealing designs from multiple independent designers for their products. Voilà, j'ai passé une commande le 6 juillet dernier sur le site Zara. Si cela n’était pas possible, votre commande sera retournée à l’entrepôt de départ. [53] Zara has a range of basic designs that are carried over from year to year, but some fashion-forward designs can stay on the shelves less than four weeks, which encourages Zara fans to make repeat visits. Zara SA, stylized as ZARA, (Spanish: ) is a Spanish apparel retailer based in Arteixo in Galicia, Spain. When the news was eventually picked up by media outlets, and Inditex, Zara's owning company, was asked to comment on the issue, Inditex replied that the items in question have been suspended from sale, and that they are in contact with Bassen's lawyer to clarify and address the issue. Aujourd'hui, avec plus de 2,5 millions d'utilisateurs par jour, Zara Online est l'un des sites web les plus sûrs et les mieux actualisés du moment. L’entrepreneur espagnol Amancio Ortega Gaona commença avec une entreprise qui fabriquait de la lingerie en 1963 à La Coruña (Galicia). It is the largest company in the Inditex group, the world's largest apparel retailer. It is believed an extra "a" came from an additional set of letters that had been made for the company. During the 1980s, Ortega changed the design, manufacturing, and distribution process to reduce lead times and react to new trends in a quicker way, which he called "instant fashions". The chip allows the company to quickly take an inventory by detecting radio signals from the RFID tags. [74] Zara responded to complaints from the designer by removing socks that resembled his artistic style. En magasin Zara : Vous pouvez effectuer un échange ou un remboursement en. New items are inspected, sorted, tagged, and loaded into trucks. Ortega opened additional stores throughout Spain. The company said they would help to provide compensation to employees who weren't paid. Pour nous contacter: Tél. Les articles doivent conserver toutes les étiquettes et être en parfait état. [42], In 2019, the Global Fashion Business Journal stated that while the textile commerce of the world had gone down by 2.38%, Zara had risen 2.17%. [5] It is the largest company in the Inditex group,[6] the world's largest apparel retailer. Si votre commande a été envoyée et qu’il n’y a aucun lien avec un numéro de suivi, cela signifie qu’elle a été envoyée sans suivi. Sinon, nous vous conseillons de vous faire livrer en magasin pour les panier d'achats de moins de 50€, c'est gratuit. La chaîne possède de nombreux magasins en France et offre un excellent service à la clientèle à travers divers modes de communication. Zara as of 2017 manages up to 20 clothing collections a year.[7]. An item that is not on the shelf can easily be found with the RFID tag.